Terms of Service

Effective Date: [DATE]

These Terms of Service govern your use of the website, online forms, and chat features provided by Pest Assassin Pest Control & Termite (“Pest Assassin,” “we,” “us,” or “our”). By using our website, you agree to these terms.

1. Website Use

Our website provides information about our pest control services and allows you to request information, estimates, and appointments.

You agree to provide accurate information and use the website lawfully. You may not attempt to interfere with the website, gain unauthorized access to its systems, or submit fraudulent, harmful, or abusive content.

2. Estimates and Service Requests

Submitting a form, sending a chat message, or requesting an appointment does not by itself create a service agreement or confirm an appointment. Service requests remain subject to our acceptance and confirmation.

Website prices and descriptions are general information unless expressly identified as a binding offer. Final pricing and treatment recommendations may depend on an inspection, property conditions, pest activity, service area, and the scope of work.

3. Pest Control Services

The scope of treatment, preparation requirements, payment terms, cancellation fees, warranties, and service guarantees will be stated in your applicable proposal, authorization, or service agreement.

These website terms do not replace your service agreement. If the two conflict regarding a purchased service, the service agreement controls, subject to applicable law.

Information on this website is not a substitute for an inspection or property-specific treatment recommendations.

4. Website Chat and Electronic Communications

Our website may use third-party communication tools, including LeadConnector/HighLevel, to receive and manage inquiries. Some responses may be automated.

Chat messages are not monitored continuously. Submitting a message does not guarantee an immediate response or confirm an appointment, price, or treatment recommendation.

Please do not submit payment-card details, Social Security numbers, passwords, or other sensitive information through ordinary website forms or chat.

5. Text Messaging Terms

Program name: Pest Assassin Customer Communications

If you separately opt in to receive text messages from Pest Assassin, messages may include responses to inquiries, appointment confirmations and reminders, service updates, and follow-up communications. Promotional messages will be sent only where you have provided the applicable marketing consent.

• Message frequency varies based on your requests, appointments, and communication preferences.

• Message and data rates may apply.

• Consent to marketing texts is not a condition of purchasing services.

• You may opt out of text messages at any time by replying STOP. You may receive a final message confirming your opt-out.

• For assistance, reply HELP, call [BUSINESS PHONE], or email [SUPPORT EMAIL].

• Message delivery is subject to carrier availability. Carriers are not liable for delayed or undelivered messages.

You must provide a telephone number you are authorized to use. If your number changes or is reassigned, please notify us.

Using this website or accepting these terms alone does not constitute consent to receive marketing text messages.

For information about the handling of personal information, review our Privacy Policy: [PRIVACY POLICY URL].

6. Privacy

Our Privacy Policy explains how we collect, use, and disclose information submitted through our website, forms, and communication tools. Please review it before submitting personal information.

7. Website Content and Third-Party Links

Website content owned by or licensed to Pest Assassin may not be copied or commercially reused without permission, except as permitted by law.

Our website may link to third-party websites or services. Those providers operate under their own terms and privacy policies, and we do not control their content or availability.

8. Website Availability and Accuracy

We make reasonable efforts to keep website information accurate, but errors, outdated information, and interruptions may occur. We may correct website content as needed.

To the extent permitted by law, we do not guarantee uninterrupted or error-free website access. Nothing in these terms limits rights or remedies that cannot lawfully be limited.

9. Changes to These Terms

We may update these terms by posting a revised version with a new effective date. Changes apply prospectively and do not, by themselves, change an existing signed service agreement.

10. Contact Us

Pest Assassin Pest Control & Termite
Phone: (951)522-2816
Email: support@pestassassinco.com
Mailing address: 6350 Anabel St, Riverside, Ca 92509